Fiji Airways has become the first company to sign on for Travelport’s new Travelport Fusion product, which will power a new mobile application for the airline.
The new mobile app will provide Fiji Airways with a robust tool, providing a more compelling and engaging experience for travelers, while allowing Fiji Airways to fully maintain their brand identity with consistent brand experience. As part of the service and support from Travelport, Fiji Airways will also benefit from future product upgrades.
Marc Cavaliere, chief commercial officer of Fiji Airways commented, “We recognize the importance of mobile engagement and being able to connect with our customers, bringing them highly relevant, personalized information and services they need, at every step of their journey. Travelport Fusion allows us to implement this mobile app rapidly. We look forward to this new development with Travelport.”
A recent Travelport Global Digital Traveler Research report highlighted the need for a strong airline mobile app solution with findings indicating that 64 per cent of travellers in Asia Pacific look for a good digital experience when choosing an airline to travel with. To further support this, 46 per cent of them book their leisure trips on a smartphone and 73 per cent believe that digital boarding passes make traveling much easier.
The Fiji Airways app is due to be launched to the public in the second quarter of 2018.