Vancouver agency faces penalty from Consumer Protection BC

05-15-2018 2:56 pm

Consumer Protection BC has issued a compliance order and administrative penalties against a Vancouver-based travel agency, the organization said.

M’s Travel Ltd. faces penalties for failing to include its Consumer Protection BC licence number in visual advertisements (namely, marketing flyers or handbills and on-premise posters), an administrative penalty of $600.

In addition to the administrative monetary penalties, the business has been ordered to reimburse Consumer Protection BC partial costs for the inspection in the amount of $900 within 30 days. By law, the business has 30 days to request a reconsideration of the decision.